Frequently Asked Questions Evo888
To minimize unexpected issues that may affect player experience and playing time, Evo888 has created a "Frequently Asked Questions" section. This category compiles the most common questions asked by players and provides detailed answers, helping users better understand Evo888 and place bets more conveniently. Below are some frequent concerns players often encounter:
- How many accounts can one player register at Evo888?
Each player is only allowed to create one single account at Evo888. If we detect that any user has opened more than one account, it will be considered a violation of our terms and all accounts involved may be deleted.
- What should players do if they forget my login password?
If you forget your login password, simply follow these steps:
- Visit Evo888 and click on "Forgot Password" or "Recover Password".
- Enter the email address or phone number you registered with.
- Click "Submit Request" or "Reset Password".
- Enter your new password, confirm it and select "Save".
- Can players change the phone number linked to my account?
Yes, players can update their phone number by doing the following:
- Go to the "Contact Information" section and click on the "Phone Number" field.
- Edit the number, enter the new one and click "Save" after verifying it.
- How long does it take to withdraw funds from Evo888?
Typically, each withdrawal at Evo888 takes 3 to 5 minutes and at most within 24 hours. If it takes longer, please contact our support staff for timely assistance.
- Why is my withdrawal taking too long to process?
Several reasons may cause withdrawal delays, including:
- Your betting revenue hasn't been fully updated. Usually, winnings are reflected within 1 hour after the bet is confirmed as a win.
- Missing documents causing a delay in the verification process. Contact support for assistance.
- Withdrawal made through a third-party account not registered with Evo888.
- The withdrawal feature is under maintenance - check the "News" section for updates.
- How can players check my current promotions?
To check active promotions you're participating in:
- Click on the "Promotions" tab at the top of the homepage.
- Choose "Promotion Details" by product category.
- Click on "Previous Promotions" to track your progress under the Progress/Status column.
These are some of the frequently asked questions at Evo888. The list may be updated and expanded over time. Feel free to visit the website and explore more when you have time.